AI agents that do the work. For everyone who keeps the airport running.
Ground handlers, security providers, airport operators: the agents turn what your operation already records into proof — of the service delivered on every flight, of every occurrence and its deadline, of every qualification and its expiry. Inside your systems. Your people decide and sign.
What you already produce
The agent, under a warrant
Delivered in your systems
Who it is for
One agent team for each business at the airport.
The same agent team, configured to your procedures, your contracts and your systems — whether you run the turnaround, the checkpoint or the airport.
Ground handlers
Proof of service on every flight, ready for the 2028 rules
Turnarounds documented against the SGHA, damage reports drafted within 72 hours with the claim file, qualifications and audit packs ready for ISAGO, the airlines and the authority.
See the productsSecurity providers
Certifications, tests and incidents kept current every day
The register of certifications and recurrent training, daily tests reconciled, quality-control tests followed through to the corrective action.
See the productsAirport operators
Airside, security, baggage, passengers, safety, environment
Inspections reconciled, reports ready on time, registers kept current, the audit pack ready before the visit.
See the productsAnd the other organisations at the airport — airlines and their stations, regulated agents and cargo, maintenance contractors — on the same basis.
What is at stake
Facts you can check. No numbers from nowhere.
The costs and the deadlines the agents work against, as the industry and the regulator publish them.
Aircraft ground damage events reported in 2025 — “one of the most persistent operational and financial risks in ground handling” — and nearly 38,000 loading errors.
Average cost to an airline of a minute of delay at the gate, knock-on effects included — €45 a minute for delays under 30 minutes. 2022 prices.
Ground handling organisations come under EU safety rules: a declaration, a management system, safety reporting, competent personnel.
To report an occurrence — ground handling staff included — then, where the analysis finds a safety risk, 30 days to send the authority the preliminary results.
Where it pays first
Three processes where the evidence is worth money.
Ground handlers carry the damage, the service-level disputes and the 2028 deadline. Each process is a pilot project of its own, judged on its own indicator.
01 · Proof of service
Every turnaround documented against the contract
Milestones checked against the SGHA and service levels on the AHM 803 model, deviations timestamped with their cause, extra services flagged before the billing run.
You measureTurnarounds with a complete file · delays and deviations contested with evidence · extra services billed
See the agent02 · Damage and occurrences
From the ramp incident to the report, inside 72 hours
The report coded in the ECCAIRS taxonomy with photos and equipment data attached, the claim file assembled, the corrective action followed until a person closes it.
You measureReports within 72 hours · complete claim files · overdue corrective actions
See the agent03 · The 2028 rules
Part-ORGH readiness, kept as live records
Every requirement of Regulation (EU) 2025/20 mapped to your procedures, the qualification register kept current, findings followed to closure, audit packs ready for ISAGO and the authority.
You measureGaps closed · lapsed qualifications on duty · findings per audit
See the agentThe ledger
Every action on record. Every decision human.
A typical day, line by line: what was done, what was waiting for a signature, what was refused. The ledger is yours, exportable in open formats.
What changes
The work moves. The decision stays.
We publish no performance figure we have not measured with you: the pilot project is judged on your own indicator. What we can show is the mechanism.
01 · Collecting, retyping, chasing
Absorbed by the agent, with the sources attached and the reasoning written down. Deciding and signing stay with your people.
02 · Before the deadline
On time by construction, not by effort
The deadline is computed the moment the occurrence is read, and the draft exists before anyone has to think about it. Safety occurrences inside 72 hours, security incidents inside 24 or 72, monthly reports on the day they are due.
What arrives late today arrives on time — and the ledger shows when it was drafted, edited and signed.
03 · Every figure traceable
Reports compiled from the register
Turnarounds, damage, qualifications, security tests, complaints: each figure opens down to the cases behind it. For your management, your clients and your authority.
No dashboard to take on trust — files and entries in the systems your teams already use.
Our conviction
By the end of the decade, every airport will have agents working alongside its teams.
We are building that layer — starting with the work that has to be proven. Khelion is an applied agentic-AI lab: we think in years and ship in weeks, and each pilot project advances one platform designed to extend from a single site to an entire network rather than to win a demo.
Where to start?
One process, six weeks from the day access opens, a fixed price quoted before day one.
Pilot project
Six weeks. One process. Fixed price.
We pick one process with you, set the warrant and the indicator before day one, build in your environment, run under supervision, then decide together on the results. In production: an annual fee per station or per site, then a price per documented unit beyond the included volume.
Start a pilot projectThe 2028 rules
Regulation (EU) 2025/20, point by point
What applies to ground handling organisations from 27 March 2028, and the evidence each point will require.
Read the rulesUse cases
A typical day, with agents
From the 04:50 runway inspection to the 23:15 daily log: what the agents do, what a person signs, and where they stop.
See the day